Need Help?
If You’re Looking for Support With a Blackboard Product or Want to Learn Something New, We Have a Host of Resources to Help You.
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Support for Students
Blackboard’s help website has answers to all of your product-related questions, whether you are trying to log in for the first time or you need to submit a final paper. The site simplifies the search process by directing you to content that’s just for students.
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Support for Educators
Blackboard Help provides support and guidance for educators from K-12 to higher education and professional education. The site lets you easily find help by product—and helps you find which product your school uses.
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System Administrators
Behind the Blackboard provides product support and reference materials, software downloads, known issues, and allows you to manage your account. The site also serves as a supplement to your primary campus helpdesk.
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Developers
Connect with the Blackboard developer community and find documentation specifically for developers, ask questions of Blackboard employees and your peers, and learn about upcoming developer events.
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Blackboard Training
Blackboard’s Learning Services & Training team can support your training needs by ensuring that your faculty and staff have the skills to maximize their use of the technology in which you’ve invested. We offer online and onsite training courses with content for all of our platforms.
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Additional Support
Visit our Support page for more information by platform and additional resources.