Get answers.
Share ideas.
Make connections.
Blackboard Help Center
Access product documentation, user guides, and helpful resources across Blackboard solutions. Browse topics to learn how features work, find step-by-step instructions, and explore best practices.
Support for Users
If you need help resolving a technical issue, our support team is here to assist. Submit a support case and access knowledge base articles.
Support for Developers
Connect with the Blackboard developer community and find documentation specifically for developers, ask questions of Blackboard employees and your peers, and learn about upcoming developer events.
Support for Channel Partners
Blackboard's Channel Partner Portal offers helpful support resources and useful tools to help you market, sell, and deliver products and services more effectively. If you would like more information on how to become an Blackboard Channel Partner, please complete the inquiry form on the portal.
Blackboard Community
The Community isn't just a platform, it's a culture of innovation and knowledge sharing within the global education community. Whenever you engage with us or continue the conversation outside the classroom, you are contributing to the Community. This includes taking advantage of our webinars and programs and attending conferences, as well as the work you do at your organization every day.
Here, all users can share experiences and best practices with their colleagues and peers around the world. We are all here to help and learn from each other! We encourage you to ask and answer questions, submit product ideas, network with your fellow community users, and take part in our programs and user groups.
Blackboard Idea Exchange
The Blackboard Idea Exchange is here to open up effective communication between our product experts and our valued customers.
Through the Exchange, the people like you who use our products every day have the opportunity to share ideas and improvements for our products. You are able to vote, like, share, and comment on your favorite ideas, creating a vibrant exchange among the Blackboard team and your fellow education professionals.