Get help when and where you need it as you navigate some of the newest and most robust technology in the industry.
Blackboard system administrators can find support, download software, obtain reference materials, and manage their Blackboard account.
Developers can get the information, software and support they need to for further develop their Blackboard system.
For students, faculty, and instructional designers Behind the Blackboard is the perfect supplement to your primary campus helpdesk.
Behind the Blackboard can connect you with community resources, self-service options and your institution’s help desk.
If you are one of our more than 100,000 Blackboard Connect users and want assistance of any kind, contact Client Care via email or by calling (888) 599-2720.
If you are a recipient of Blackboard Connect messages and either believe you are receiving messages in error or no longer want to receive messages, contact the sending institution.
If you are a student, faculty member, parent or any other user of the Blackboard Connect™ solution, please contact your local school or organization or visit their web site for any questions you may have.
Blackboard Transact administrators can find help, support documentation, and manage their account.
Support for Blackboard Mobile Central is available directly through your institution. You can find the email address for support in the information section of your school's mobile app.
If you're a student, faculty member, parent or any other user of the Blackboard Mobile solution, please contact your local school or organization or visit their web site for any questions you may have.
The Edline Education Center provides access to free video tutorials, online help document, and video updates about new product features and enhancements.
Visit the Edline Education Center
Contact technical support directly at (800) 215-4289 or at firstname.lastname@example.org.
Behind the Blackboard offers numerous resources depending on your need.
Looking for technology support or assistance? Visit our help section.