Recruiter with headset amid clipboard and list.

Higher Education Enrollment Management Services

A strategic and effective enrollment process is critical to success in any institution. Our higher education enrollment services streamline the process and help you get more qualified students through the door.

Guiding your prospects from inquiry to start with a personalized approach

Our enrollment coaches serve as an extension of your enrollment team.
With tailored, just-in-time coaching, students connect more deeply with your institution, convert at a higher rate and report feeling supported and ready for success.

Strategic Planning

Increase conversion through data-driven best practices and enrollment expertise to drive strategy and engage your student population.

Holistic Coaching

Encourage and nurture students to take action throughout the entire enrollment experience with transformative coaching.

Scalable Solutions

Provide continuous support regardless of time with coaching for real-time staff flexibility and agility throughout the year.

Technology and Analytics

Drive the enrollment results you need and provide valuable insights by optimizing technology and harnassing analytics.

Students outside college building studying while waiting for class.

We Partner With You to Help Your Institution:

Manage the daily influx of prospective and current student inquiries
Follow up promptly with prospective students through outbound programs
Provide accurate, clear, and value-added information throughout the decision-making process
Maximize the output of your marketing and admissions efforts

Benefits

Two students with speech bubbles and gold ribbon.

Improve the Student Experience

Our trained advisors eliminate the stress some students feel during the enrollment process. By delivering accurate, clear information when and where they need it, students can feel more assured they are in the right place with the right support.

Leverage Analytics for Process Improvement

We produce reports that show real-time enrollment status updates to help you identify potential barriers to the enrollment process, so you can continually hone the process through data-driven decisions.

Dollar bills going into funnel with arrow below pointing up.

Manage Costs & Drive Revenue

By extending your resources to improve the frequency and quality of student engagement, our services help you boost enrollment across the entire student lifecycle. You will be positioned to cost-effectively manage growth without the need to hire and train additional staff.

Proud to Be Enrollment Services Partners

While the challenge is universal, your institution is unique. We tailor best practices to meet each institution’s goals and budget.

“If your institution is in need of excellent customer service on a students’ watch, then [Blackboard] is a resource that makes sense for you.”

Jeff Fanter, SVP Student Experience, Communications & Marketing, Ivy Tech Community College

Insights from the Field

Infographic

Breaking Up With Your OPM

From creating content to mitigating enrollment declines, there are valid concerns to ending a rev-share contract—but don't continue to forfeit revenue for fear of what you may lose. Grab the ice cream, it's time for a breakup.

Case Study

Rutgers Maximizes Online Enrollment and ROI in Move from OPM to Blackboard’s OPX Solutions

Rutgers University reverses declining enrollment and sees a 4.8x ROI after a transition away from a leading OPM to Blackboard's OPX solutions, gaining full access to data and allowing the university to continue to optimize its online efforts well into the future.