You’ll be assigned a dedicated team of specialists to answer any questions or issues that arise; deliver implementation, configuration and consulting services; and resolve any technical issues you may experience.
Our team will know your team—and your site—inside out. Your site administrators can submit support tickets by phone or via our support portal—and have instant access to a detailed knowledge base of help information.
With more than 60 million users worldwide, Moodle and Blackboard Open LMS have very active support communities. From core documentation to forums and FAQs, you can always find the answer you’re looking for.
If you’re a site administrator, you can log in to the Blackboard Open LMS Support Portal to submit support tickets anytime, anywhere.
If you’re an end-user looking for support, check out our handy self-help video tutorials and documentation in resources. If you require additional help, please ask your institution’s site administrator to submit a support ticket.