Wichita State University
For the nearly 15,000 students at Wichita State University (WSU), time is a valuable resource. Students had struggled with the added burden of taking care of administrative issues. To empower students to succeed, the University decided it needed to provide more convenient and personalized assistance. With a goal of increasing enrollment by 50% over the next decade, largely through expanded online and returning adult programming, WSU recognized that it would need to take a new approach to student services – one that would provide convenient, 24/7 student assistance.
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