Our higher ed experts and services will help you attract, retain and support students
We partner with clients to understand their retention challenges and to develop a plan for success in this era of funding challenges. We’ll help you meet retention goals using data insights and student support services.
Administrative leaders talk about the benefits of partnering with Blackboard
We have worked with hundreds of institutions to improve the student experience by better supporting each learner. Watch a video on what administrative leaders say about the strategies they’ve developed to meet the rising demands of students.
Our learner-centric approach is built on a firm foundation of research
We help institutions take a learner-centric view of how to grow online, starting with a strategy grounded in research and the concerns of the student. Learn more about our marketing and recruitment approach.
How to find, attract, and enroll just the right students
The name of the game is personalization. Blackboard experts profile your target applicants to ensure your marketing is timely and relevant, improving response rates and enrollment. Partner with Blackboard to build a marketing, recruiting, and enrollment strategy specific to your institution’s goals. Then watch it work.
Strategize with us to boost enrollments and raise new tuition revenue
We’ll help you identify and prioritize ideal program offerings; target new enrollments; understand key competitive differentiators and brand positioning; and assess and enhance your institution’s approach to recruiting.
Identify, attract, and connect with the right students using their native media
Partner with us to improve the quality of your applicant pool. Score prospective students and engage them with a 21st-century contact strategy. Optimize lead generation and media mix to align with your school’s branding.
Deliver a one stop student support experience for today’s students
More and more schools are consolidating student services to make the experience frictionless for their students. This is critical for meeting the expectations of today’s students. Blackboard helps over 500 clients to deliver a modern, multichannel support experience for students a support technology platform and over 1,000 highly trained advisors in four US-based contact centers.
With our technology and people, your school can provide timely personalized 24/7 support
Our U.S.-based advisors enable you to provide 24/7 support for students and even reach out to them when necessary. Our cloud-based higher ed technology gives students self-service access to enrollment and financial aid processes.
Ivy Tech Community College partners with us for sustained success
This 31-campus system had limited resources to retain current students and to grow. Working with Blackboard, Ivy Tech implemented a self-help portal, extended live support, and proactive outreach. Read the Ivy Tech case study.
Blackboard Analytics can help you understand students through data
See how Lewis & Clark Community College increased retention with insights into their student population. Blackboard Analytics lets you identify at-risk students, determine financial aid impact, track cohorts, and more.
Strategy secrets for student success
Check out our research-based eBook, "Secrets of Student Success," for more information on the most common at-risk factors, why students leave, which retention programs are most effective, which communications channels students prefer, and more.