Online learning is growing at an exponential pace; digital evolution is driving monumental change; and, increasingly, technology is providing the backbone for all academic functions in an institution. In addition, today’s students have higher expectations for their support experience. For an institution’s IT department, such shifts have given rise to an increasingly complex environment to support, often with the same or fewer resources to do so.
Today, over 500 institutions use Blackboard as an extension of their organizations to:
We deliver a unified student support solution that provides technology-enabled, self-service solutions – like automated password resets, answers to frequently asked questions, etc. – so students and faculty can get the help they need, when they need it, paired with live support to address complex or unique issues that arise. But every institution’s online learning programs(s) are different; we pride ourselves in our ability to:
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