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Client Stories

We're making a measurable and long-lasting impact on administrative efficiency, student success, and financial performance for our clients. See how other institutions work with Blackboard Student Services to significantly improve the service and outcomes for students, staff, faculty, and the institution.

Embry-Riddle Aeronautical University logo

Generating Dramatic Financial Aid and Enrollment Management Results with Virtualized Student Services


Learn how the world's premier institution for aviation and aerospace education partnered with Blackboard Student Services to achieve outstanding results with financial aid, enrollment and admissions solutions.

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 Over the course of the year, we were able to increase our admitted applicants by 2,000. Sometimes there's a tendency to say that technology can fix every problem, but in this situation that wasn't the case. We did need the power of people.

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Ivy Tech Community College logoIvy Tech Community College

Reinventing the Student Service Experience

Learn how Ivy Tech Community College reinvented their student experience and increased student success with a virtual Student Success/Help Center that provides students with an immediate, personalized, and connected level of service for all of its 31 campuses.

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 It’s our responsibility to ensure that students get enrolled and retained in school. And our core competency is what takes place in the classroom. So we decided we needed a partner whose core business focuses on exceeding students’ expectations for admissions and financial aid support. That partner is Blackboard Student Services.

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Kentucky Community and Technical College System logoKentucky Community and
Technical College System

Delivering Comprehensive, Seamless Services to Online Students

 Kentucky Community and Technical College System has partnered with Blackboard Student Services to provide comprehensive and seamless services to online students for more than 6 years. As a result of Blackboard's ability to accommodate KCTCS's uniqueness and because of their responsiveness to KCTCS needs, we're once again teaming up with Blackboard Student Services to roll out a bold initiative focused on innovating student services across the student lifecycle including admissions/registration, financial aid, eLearning support and retention programs. This initiative is scheduled to launch in 2012. The support Blackboard Student Services provides will allow the local college staff at 16 colleges to provide more direct, comprehensive customer service to students and faculty.

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Drexel University Online logo Drexel University Online

Delivering 24/7 Support for Anywhere, Anytime Teaching and Learning

Learn how Drexel University Online partnered with Blackboard Student Services to implement a cost-effective solution, including 24/7 LMS support, a dedicated account management team, a robust self-service knowledge base and more.

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 A high quality online program is only as good as the level of support it provides.

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