Data Security

With years of proven experience in the mass notification industry, we understand how to meet and exceed security requirements. Blackboard Connect is helping schools, districts, colleges, universities, governments, and municipalities across the country improve mass notification with more secure communications.

The Blackboard Connect™ solution makes security a top priority. Through a proactive, robust security program that constantly researches and implements the latest security best practices, we protect personally identifiable information.

Our comprehensive, industry-leading security features and practices include:

  • A security posture driven by ISO and NIST standards for business continuity planning; system access control; system development and maintenance; physical and environmental security compliance; human resources security and personal security; and computer network management
  • Fully-certified Security Managers (NSA-IEM , CISSP, Watchfire- and Qualys-certified engineers)
  • Fully-redundant, state-of-the-art facilities that require photo identification, thumb-print recognition, and keyed access and are manned 24/7 with experienced security personnel; background checks on all employees conducted by third-party professionals and ongoing personnel training
  • Secure transmissions with 128-bit SSL encryption or better, with all data transfers performed using the highest security protocol possible; state-of-the-art software and hardware to protect all data involved in any transaction
  • Leading intelligence password and verification procedures, including new password requirements, security questions, lockout based upon multiple attempts, and password expiration
  • Firewalls, intrusion prevention systems and demilitarized zones for every database server that separates the internal network from the outside world
  • Regular internal and external audits
  • Adherence to the strictest possible privacy policies and protocols to ensure data protection

The Blackboard Connect mass notification platform delivers robust and effective alert capabilities while protecting client data around the clock. Our comprehensive approach to security has been validated by recognized third-party evaluators.

For the fourth year in a row, the Blackboard Connect platform has been awarded a AAA security certification from Foundstone Professional Services, a division of McAfee, Inc. Blackboard is the only mass notification service provider to hold Foundstone certification and the AAA rating. The Blackboard Connect solution is certified with the U.S. Department of Commerce’s Safe Harbor program, which ensures compliance by U.S. firms with the European Union (EU) directive on privacy and the use of personal data.


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