Technical Support

Blackboard Collaborate is committed to providing best-in-class technical support. Our Technical Support Portal provides you with self-help resources, including a detailed Knowledge Base and access to product information, so you can find the answers to your questions. You’ll get responsive, real-time, quality support via web, chat, or phone.

For First-time Users: Getting Started

If you are a first-time Blackboard Collaborate user, here is some information to help you get started.

For All Users: Knowledge Base Articles

Browse our extensive Knowledge Base for more information.

Product Training and Documentation

A vast array of product documentation and training is available in our extensive On-Demand Learning Center.

contact Technical Support.



Easy Upgrades

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