Grow Adoption. Maximize Investment. Measure Success.

Tailor deployment, grow capability, and build a better education experience across your academic enterprise with Blackboard Collaborate™ Upgrade and Engagement Services. Every year, our team helps hundreds of clients maximize their investment in learning technology by providing solutions that optimize performance, drive adoption, and increase competitive advantage.

Standard Upgrade and Engagement Services

As an extention of your team, we provide guidance, transfer knowledge, and make recommendations that are based on industry best practices and aligned with your institution's initiatives and objectives.

Typical Implementation Timeline

Our standard services include:

  • Kick-off call to organize and prioritize service and product deliverables
  • Two-day, onsite engagement designed to align faculty use case with a measurable action plan
  • Engagement report containing the action plan and associated project plan
  • Quarterly status checks to review progress tasks and performance against assigned metrics

Custom Packages from Department to Enterprise

Our team can tailor a solution to your unique situation. Whether you are implementing an enterprise-wide deployment of the entire Blackboard Collaborate platform, or you are just getting started with web conferencing in your department, we offer a services package that will help drive your success.


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See Blackboard Collaborate in action