Leverage Your Technology Investment

At Blackboard Collaborate™ Professional Services, we partner with campus leaders to determine educational and administrative needs. Then we develop logical pathways to meet them. Our consultants work with faculty and support staff to develop use cases, align them to institutional needs, and tailor deployment and training initiatives. And to make sure you get the best results possible, we repeatedly measure outcomes against pre-defined success metrics.

Let us combine our expertise with yours to create a better education experience at your academic institution.

Blackboard Collaborate Services Framework
Blackboard Collaborate Services Framework

Blackboard Collaborate Upgrade and Engagement Services

We developed our Upgrade and Engagement Services by working closely with our clients. Our goal is to help you maximize your investment. We’ll give you solutions that incorporate mentorship, education, and knowledge management to improve learning outcomes and help make your institution more competitive. Learn more >

Blackboard Collaborate Learning Services

We understand the importance of delivering objective learning services solutions to all our clients. Our Core Team Training, focuses on developing a strong foundation to support your overall implementation of Blackboard Collaborate. Our Advanced Team Training adds pedagogical examples and best practices that inspire effective use. Learn more >

Blackboard Collaborate Technical Services

We can help your institution’s educational initiatives run more effectively and efficiently. Whether you’re implementing Blackboard Collaborate for the first time, optimizing existing solutions, upgrading, or fine-tuning, we’ll provide tailored solutions to meet your specific needs. Learn more >

Best Practices

Check out these resources to learn best practices for the use and adoption of Blackboard Collaborate.


View a Demo

See Blackboard Collaborate in action


View Video: University of the Incarnate Word with CIO Marshall Eidson >

“Many times when you implement new technology solutions, you have great ideas of how those tools and processes should work, but due to limited time, budget constraints and other challenges, you’re never able to realize those initial goals. Blackboard Collaborate Professional Services allow you to retain focus on the goals, guide you through the steps necessary to reach those goals, and celebrate with you each step of the way.”  - Kara Monroe, Assistant Vice Provost, Center for Instructional Technology

“You walked us through our initial implementation of Wimba Collaboration Suite a couple of years ago, and it was a very good idea.  We had half of our core faculty take the certification program, and it kicked-off our deployment because it got everyone really excited about the tools. So we’re going to do that again with Blackboard Collaborate.  The Services program is really solid, and the materials are really great. That’s why we’re hoping to do it again.”  - Sam McCool, Instructional Technology Manager, Nevada State College