On-Demand Learning: Enterprise Instant Messaging

Whether it's recorded training on the basics or detailed product documentation, Blackboard Collaborate is committed to providing comprehensive, on-demand resources to meet your learning needs.

Blackboard Collaborate™ enterprise instant messaging, or Blackboard IM, training and documentation is organized by user and administrator.

For Users

  • Introduction to Blackboard Enterprise Instant Messaging (recording)
  • User Guide (PDF) (HTML)
  • Accessibility Guide (PDF) (HTML)
  • Getting Started Quick Reference Guide (PDF)
  •  Introduction to Chat and Group Chat Quick Reference Guide (PDF)
  • Working with the Collaboration Window Quick Reference Guide (PDF)
  • Introduction to Audio and Video Quick Reference Guide (PDF)
  • Managing Contacts Quick Reference Guide (PDF)

For Administrators

  • Administration Guide (PDF) (HTML)
  • Computer Lab Install Guide (PDF) (HTML)
  • Silent Install Guide (PDF) (HTML)
  • Universal Integration Guide (PDF) (HTML)



View a Demo

See Blackboard Collaborate in action