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Get support for your IT function from foundational to strategic support.
Technology is integral to the academic experience today. As the role of technology increases, demand for resources and support increases as well. If resources are not growing to meet demand, student adoption and satisfaction can suffer.
Blackboard’s IT Help Desk solutions make sure the technologies powering your campus accelerate learning rather than inhibit it. We can provide a unified and scalable solution that extends your IT support affordably, while offering personalized service that helps keep all of your users satisfied.
Blackboard can help your institution:
With Blackboard’s Help Desk Services, you have extended resources on hand to support for your institution’s learning management environment, around-the-clock. Our service staff supports over 100 different desktop applications and technologies.
More than 500 institutions currently use Blackboard Help Desk as an extension of their helpdesk support to:
Talk to a Blackboard Student Services Representative today
See how Dallas County Community College District improved Student Success by improving service