Higher ed experts and services to help you attract, retain, and support students
Need an education partner that understands your retention challenges and helps you develop a plan for success - even with funding challenges? We'll help you meet retention goals using data intelligence and student support services.
Meet student expectations and improve team efficiency
Dr. Gloria McCall, Vice President, Kentucky County Technical & Community College System, discusses meeting student expectations in a time of both rapid growth and financial constraints.
Get students across the finish line
Take a look at online best practices, including incorporating faculty feedback into online course development, leveraging early adopters to champion online learning on campus, and using technology to streamline instruction without alienating students.
Find, attract, and enroll just the right students
The name of the game is personalization of your prospective students to ensure your marketing is timely and relevant to improve response rates and enrollment. We'll help you build a marketing, recruiting, and enrollment strategy specific to your institution's goals - then watch it work.
The University of Southern Mississippi: A transformative new process for growing online
Like many institutions across the country, Southern Miss faced rising competition both regionally and online. The university sought to onboard students more effectively, preparing many for careers in a post-Katrina landscape,bwhere the need for skilled professionals in health care, education, and other areas was rising.
Four leading strategies to identify, attract, engage, and enroll the right students
Download this eBook and learn the four leading strategies&emdash;research the market, understand target student profile, develop a customized communication strategy, and nurture prospective applicants at every step.
Deliver one stop support experience for students
Institutions consolidate student services to provide a better experience for their learners. This is critical to meet the expectations of today's students. We've partnered with over 500 clients to deliver modern, multi-channel support for students and faculty with over 1,000 highly trained advisors in four US-based contact centers.
Cowley College meets the support needs of faculty and students
Cowley partnered with Blackboard to provide help desk support to all students and faculty for the LMS and campus technology applications using a combination of self-service and personalized, multi-channel (live chat, phone, e-mail, web) support.
Ivy Tech Community College reinvents the student service experience
Ivy Tech’s students are their customers, and their students expect the same personalized service that they receive from other high-performing companies. The College launched a virtual “Student Success / Help Center,” a multi-faceted solution.
Lewis & Clark Community College analytics for student retention
This midsized community college has seen remarkable results from their data-driven retention initiatives, which help the college be more efficient and help students achieve their goals.
Strategy secrets for student success
Check out our research-based eBook, "Secrets of Student Success," for more information on the most common at-risk factors, why students leave, which retention programs are most effective, which communications channels students prefer, and more.