Tell the CEO
Do you ever wish you could send me an email and tell me what you really think about Blackboard? Or ask me that pressing question directly? Well, I want you to. Really!
Send your message to:
CEO@Blackboard.com
Tell me – what are we doing right? What are we doing wrong? What could we do better? What should we do more or less of? How can we make your experience with our solutions and our staff better? Is there someone on our team you want to recognize for a job well done? What about questions you have? Based on your feedback, I’m committed to making changes that help you achieve your institution’s goals by getting the most out of your relationship with us.
I can guess what you’re thinking - that this is a gimmick, that your email will be funneled through a group of people and never get to me. Let me assure, you’re only partially correct. I promise to read all of your feedback and respond personally to as many people as I can. And in all cases, the Client Success team will help me ensure that each issue, idea or question submitted receives the proper attention.
I’m looking forward to your feedback and the impact it can have on improving your experience working with us
Sincerely,
Michael L. Chasen
President and CEO, Blackboard
CEO@Blackboard.com