About us

Whether we are working with an existing or new client to plan and deploy our solutions or those of other providers, our team brings years of experience and proven expertise to every engagement.

We are dedicated to helping you get the most from your instructional and training technologies in order to create quality learning experiences that translate to success for all stakeholders.

Blackboard Consulting Team

Why clients choose us

Extensive network

Extensive experience, expert network

One of the largest ecosystems of experts and more than 120 years of experience


Local, regional, global

We speak your language, listen to you, and translate your needs into great results

Flexible solutions

Flexible solutions & services

Tailored to your needs, with consistently high standards and sharp client focus


Comprehensive product support

Innovative portfolio of tools, methodologies and services add unique value

Approach and methodology

Approach & methodology

Organizations face a host of challenges in effectively implementing and using new technologies. Through years of experience shepherding multiple projects to successful completion, we have developed a unique methodology that has proven highly effective in delivering outstanding results.

While customizable to meet specific project and institutional requirements, our Project Management methodology always reflects our guiding principles of communication, transparency and quality. Clients count us to guide them through a wide range of technology projects.

Our team

Scott Ready

Scott Ready, MA

Director, Customer Relations

Scott has 20 years of experience in higher education, serving as a faculty member and department head of an Interpreter Training Program; Director of Online Education; and 10 years with Blackboard working with institutions globally. He has led institutions in furthering technology adoption; the identification, development and implementation of new online programs and transforming institutions through change. After years of being a nationally certified Sign Language Interpreter, Scott developed the first Online Interpreter Training program in the nation.

Prior to academia, Scott was the Assistant Director of the Kansas Commission for the Deaf and the Director of Community Relations at Southwestern Bell Telephone Company.

Darcy Hardy

Darcy Hardy, PhD

Associate Vice President

You'll be hard pressed to find many as experienced in education as Darcy. She has spent more than 25 years in public higher education and received numerous honors for the advances she achieved there. Now she brings her innovative mind and rich experience to Blackboard, leading our team of nationally recognized consulting experts in higher education, K-12, e-learning and distance education, information technology, open source technology, outcomes and assessment, and analytics.

As if staying on the cutting edge isn’t enough, Darcy serves on various editorial and advisory boards and is a sought-after thought leader and presenter on distance education, online learning, and leadership.

Chad Kainz

Chad Kainz

Principal Strategist

Chad specializes in design and strategy, operations planning, and risk and change management across digital learning, BYOD/mobile, academic IT, and the broader technology ecosystems that inform and shape education today.

Over his 20+ years in higher education, Chad has served as the Assistant CIO and Executive Director for Campus & Academic Services at the University of Chicago; co-chair of the IEEE Learning Technology Standards Committee; and co-PI of a global Mellon-funded cloud and shared service planning initiative. He advised university and library master planning efforts in the US and UK, and participated in numerous academic technology review and collaboration initiatives worldwide.