Chief Client Officer
Timothy (“Tim”) Atkin is the Chief Client Officer at Blackboard Inc. where he and his leadership team have a unified mission to provide world class service for faculty, students, school administrators and professional learners who have partnered with Blackboard and use our products and solutions. Tim’s team also works to meet the needs of internal clients, Blackboard employees, by providing the right tools and workplace environment to perform as an integrated team.
Blackboard’s Global Client Support Services division includes technical client support, business operations, operational excellence, corporate real estate and security, and IT services.
Tim has over 25 years of senior leadership experience driving organizational excellence across operations, communications and public affairs, service delivery, investor relations and M&A. Prior to joining Blackboard, he served in several leadership roles at SRA International including Executive Vice President, Chief Operating Officer; Chief Administrative Officer; and Chief of Staff. At SRA, he created and led new business areas in Critical Infrastructure Protection and Cybersecurity and was named one of the 100 Most Influential People in Government IT for his role in shaping U.S. cyber-security strategy.
Before SRA, Tim was appointed to the Senior Executive Service (SES) and served as Chief of Staff to the Deputy Secretary of the U.S. Department of Labor. He also worked as a White House Fellow at the National Security Council. Additionally, he served for 12 years in the U.S. Coast Guard including twice as a Commanding Officer and as an Assistant Professor in Management and Economics at the U.S. Coast Guard Academy.
Tim holds a Master of Public Administration from Harvard University’s John F. Kennedy School of Government and a bachelor of Science in Government with High Honors from the U.S. Coast Guard Academy. He currently serves as Board Chair for The Children’s Inn at the National Institutes of Health and as a Board Member for the Gay Men’s Chorus of Washington.