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  • Your Resources, Extended

    From intial inquiry to graduation, Blackboard Student Services℠
    provides support and innovation for a better education experience.

    Enrollment Services
    Grow Your Institution,
    Cost-Effectively.
    Financial Aid
    Improve Revenue and
    Student Success.
    IT Help Desk Support
    Remove Technical Barriers
    to Learning.
    LMS Support
    24/7 Support,
    on their Terms.

  • Assess How Well Your Financial Aid Office is Performing

    Our tool can help you determine how effectively your FAO is meeting students' service needs.

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Convert More Enrollments, Drive Institutional Growth

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Learn how Embry Riddle Aeronautical University-Worldwide achieved record breaking applications and course registrations for two years. Watch the webinar >

Our Enrollment Services can help you capitalize on marketing efforts, build a strong early relationship with prospective students and grow your institution in a scalable manner. We leverage real-time analytics, leading technology, and an integrated approach to enrollment management and financial aid support that will fuel institutional growth.

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Improve Revenue and Student Satisfaction

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Learn how Arizona State University was able to reduce costs by implementing a collection of self service solutions. Watch the webinar >

Build a "one-stop-shop" experience that will funnel more aid into the hands of students and ease your workload.  Our financial aid experts come from higher education and have been in your shoes. We’ll make sure your students have easy access and quick answers to key information—from deadlines and account balances to financial aid status—on their terms and devices. You'll have more time to focus on complex tasks like packaging and special circumstances. The combined result will drive more dollars to your institution and allow more students to pursue their academic goals.

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24/7 IT Help Desk Support

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See how Blackboard Student Services can help streamline your IT Strategy. Download the IT Overview Datasheet >

Our IT Help desk practice will give your students the support and answers they need—quickly and easily—so they can get on with learning. Help Desk support is a key component of a strong retention strategy, especially for online learners. We have resolved millions of IT interactions, on nearly 100 student-critical applications, focusing on root-cause analysis, specialized faculty support and clear documentation and escalation procedures. Our goal is to ensure students and faculty have a 24/7 technical safety net.

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24/7 eLearning Support for Your LMS

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Hear how Drexel University Online improved student services by providing 24/7 LMS and IT Help Desk support. Watch the webinar >

Blackboard Student Services was the pioneer in end-user support for learning management systems. We help students cross the finish line by helping to ensure that technical challenges—like password resets and course availability questions—never prevent learning. We offer highly available, cost-effective support for your learning management system. Extended LMS support is key to a strong online program strategy and to student retention and success. We are here to provide quick, helpful support to your students and faculty on their terms and devices—no matter which LMS you use.

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Online Program Management

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Discover the nine effective student supports that administrators say are crucial to improving retention and graduation rates in higher education programs. Download the Report >

Develop and scale your fully online program with innovative technology, extended teams and a consultative, flexible approach to program design and management.

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