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Quick and Easy Access to Edline Product Support

You’ll have quick, easy access to help. Anytime. We’re committed to giving you the best customer service and support. Here are just a few of the ways we do it:

Online Help

Our advanced online help system provides in-context assistance based on your role, location and what you're trying to accomplish. Simply log in and in just a few clicks, you’ll be intelligently directed to the information you need.

E-mail and Phone Support

We have the most knowledgeable and well-trained support team available anywhere. A quick e-mail or phone call is all you need to speak to someone who has a deep understanding of how to solve your challenge quickly. Contact technical support directly at (800) 491-0010.

Web-based Training Seminars

For schools or districts interested in training their staff to support Blackboard Engage’s Edline LCMS, we offer various web seminars. Learn more >


Parents and Student Support

If you are a parent or student seeking support, please contact your school's Super User.

For GradeQuick Support

Phone: (800) 491-0010
E-mail: support@edline.com
Hours: 7:00 a.m. to 5:00 p.m., CT, Monday - Friday

For Easy Grade Pro Support:

Contact Blackboard Engage at (800) 491-0010.