Client Care

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Blackboard Connect Client Care Story: Chapel Hill-Carrboro City Schools

Expertise, Every Step of the Way

Blackboard Connect is the only mass notification provider with deep expertise in both Blackboard technology and emergency and outreach messaging for K12, Higher Ed and government clients. We deliver proactive 24/7 service and personalized training through a skilled, knowledgeable client care team focused on your long-term success.

PROACTIVE CLIENT CARE

A dedicated client care representative is committed to your long-term success through the delivery of proactive, comprehensive services including: coaching, rapid case resolution, best practices, analysis, and a personalized understanding of your community and its needs.

HELP WHEN YOU NEED IT, 24/7

Whether it’s an evacuation call at 3 am or a customized report before your next meeting, we offer true, 24/7 access to live experts committed to helping make your job easier and keeping your community safe and informed.

PERSONALIZED TRAINING

Our comprehensive small group onsite or online training sessions help your team develop the confidence to send messages during any situation. Plus, our focus on partnership means we will be there whenever you need us.

 
 

Try it for Free

Send a message now using Blackboard Connect

 

Reach a Rep

Call 800-424-9299 to reach a Blackboard Representative

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