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Most mass notification systems offer a wide range of eye-catching functions, but above all, there are two features that users simply cannot take for granted: speed and reliability.
You need a notification service that delivers messages rapidly, without delays or excuses. Your community cannot wait 24 or 36 hours for critical information about urgent situations.
Blackboard Connect™ meets the highest standards of speed and reliability, based on three key criteria:
Timeliness is a key factor of successful message delivery. In order for a rapid notification system to deliver messages in a timely manner, system capacity, and call speed must be at optimal levels.
No institution can rely on a single channel to communicate important information. You need to deploy a multi-channel approach to ensure the broadest and most timely dissemination of information. Blackboard Connect offers the widest possible range of communication channels to reach your audience when it matters most—from recorded voice, text-to-speech, SMS, email, TTY, Facebook, Twitter, RSS, to fax, pager, and common alerting protocol (CAP).
To be most effective, a mass notification system must be available at all times. The Blackboard Connect platform was built from the ground up with redundancy in mind, so that your message is delivered without a hitch. Here are some of the steps we take to avoid any single point of failure in our system:
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