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On-Demand Learning: Enterprise Instant Messaging

Whether it's recorded training on the basics or detailed product documentation, Blackboard Collaborate is committed to providing comprehensive, on-demand resources to meet your learning needs.

Blackboard Collaborate™ enterprise instant messaging, or Blackboard IM, training and documentation is organized by user and administrator.

For Users

  • Introduction to Blackboard Enterprise Instant Messaging (recording)
  • Blackboard IM User Guide (PDF) (HTML)
  • Blackboard IM Accessibility Guide (PDF) (HTML)
  • Blackboard IM Getting Started Quick Reference Guide (PDF)
  • Blackboard IM Introduction to Chat and Group Chat Quick Reference Guide (PDF)
  • Blackboard IM Working with the Collaboration Window Quick Reference Guide (PDF)
  • Blackboard IM Introduction to Audio and Video Quick Reference Guide (PDF)
  • Blackboard IM Managing Contacts Quick Reference Guide (PDF)

For Administrators

  • Blackboard IM Administration Guide (PDF) (HTML)
  • Blackboard IM Computer Lab Install Guide (PDF) (HTML)
  • Blackboard IM Silent Install Guide (PDF) (HTML)
  • Blackboard IM Universal Integration Guide (PDF) (HTML)


 

 
 

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What's New

See what's new with Blackboard Collaborate 11 >

View Blackboard Collaborate 11: Better Together webinar recording >