Grow Adoption. Maximize Investment. Measure Success.

We developed our implementation services by working closely with our clients. Our goal is to help you maximize your investment. We’ll give you solutions that incorporate mentorship, education, and knowledge management. We’ll help you improve learning outcomes, and make your institution more competitive. To align actual use cases with the business initiatives for your acquired technology, we’ll create a plan for growing adoption that is both actionable and measurable. There are three types of Implementation Services packages: Getting Started, Standard, and Custom.

Getting Started Implementation Services

If you’re a smaller institution implementing a collaboration solution for the first time, this is the solution for you. It provides guidance, transfers knowledge, and makes recommendations based on industry best practices to successfully manage the administrator interface, deliver live and interactive Blackboard Collaborate™ web conferencing sessions.

Standard Implementation Services

This solution fits the implementation needs of most customers. Services include:

• Kick-off call to organize and prioritize service and product deliverables
• Initial engagement, typically on-site, designed to align faculty use case with a measurable action plan
• Engagement report containing the action plan and associated project plan
• Quarterly status checks to review progress tasks and performance against assigned metrics

Custom Implementation Services

Our team can tailor your technical implementation solution to your unique situation. This includes taking advantage of the configurable items within Blackboard Collaborate products such as custom LMS integrations.