Blackboard Connect™ Features
Blackboard Connect brings leading edge technology to your mass notification priorities. Whether you are delivering lifesaving information or reaching out to your constituent with important community updates, you need a mass notification services that is fast, reliable, and designed with you in mind. With Blackboard Connect, you can be sure you are sending targeted and relevant information quickly and easily, when it matters most.
Multimodal Messages
Blackboard Connect™ offers the widest possible range of communication channels to reach your audience when it matters most – from recorded voice, text-to-speech, SMS (text messaging), email, TTY, Facebook, Twitter, RSS, to fax, and pager. Each message can have one, many, or any combination of the above communication channels included so you can be sure you are reaching your communicating as effectively as possible. Coupled with the Blackboard Connect Access Portal, where your residents, business, and employees can update their contact information and message delivery preferences, you can be sure you are sending messages when and how your community wants to be contacted.
Pre-Set Scenario Templates
Message templates empower you to send message faster. You can save any or all elements of a message – who, what, and when – so when you need to get a message out quickly, you’ve already done most of the work. Especially useful for regularly sent messages such as road closures, utility outages, weather events, and court reminders.
Dial-In Messaging
With or without internet access, you can quickly and easily send messages with Dial-In Messaging by Blackboard Connect. Simply dial a toll-free number, enter your unique, identifying information, and record a message to be sent to all of your recipients or select groups. You can even leverage the power of your pre-set scenario templates to send targeted, multi-modal communications from any phone in minutes.
Mapping & Geo-targeting
Reaching your community with information explicitly relevant to recipients is critical for ensuring communication efficacy. Blackboard Connect’s enhanced geo-mapping tools enable easy precision targeting of contacts by drawing shapes and uploading GIS-created shape files. Zoom in to see streets and blocks, search specific addresses or identify high-risk geographic zones. Create, save, and reuse maps for everything from evacuation zones to flood inundation regions to trash routes. Use geo-mapping to deliver critical information where it matters most.
Automated Weather Alerts
Communicating effectively during unexpected weather events is critical to emergency management personnel and the communities they serve. Weather Alerts by Blackboard Connect take the time and guesswork out of keeping communities informed about severe weather. Automated weather notifications will save you time and more importantly help keep your citizens safe.
Automated Weather Alerts can help you communicate faster, when every second counts.
Learn more >